Hey everyone, I'm Elrar

We've always encouraged the team to post and will continue to do so. We don't expect everyone to agree with our ideas, however, we're not in the business of sugar coating.

I've responded to the Swaldo issue, and have talked with swaldo in private. There are hundreds of customer service issues that occur daily including character deletions, if ever you have a complaint about the way in which yours was handled you can escalate it to vgcscomplaints@sigilgames.com.

We realize finding out what's coming down the pipes is important, it's important to us to share this information with you as well. We should have a Coming Soon/In the Works page up very shortly that will function much like the Game Status page we maintained during beta. It will include an FAQ, top bugs we're working on, and a list of what's coming soon.

If ever you feel the need to contact me you can email community@sigilgames.com with your suggestions and feedback, I'm always happy to help

In short we're working to make Vanguard an even better place, this includes better CS Tools (We've already seen significant improvements), keeping the players informed of whats coming next, and encouraging more dev and player interaction.

Thanks all for your feedback and concern, we do hear it, and are always working to make things even better

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