Quote:
Originally posted by BigMango;195271
What I can see as the only viable reason why he does not get his char back is that they currently have no way to restore deleted characters.

So they are now trying to hide behind EULAs and policies.

This is even more scary



We can and have restored characters. This is a reminder that everyone is responsible for their account, and in most cases we will not reimburse lost characters/items/etc.

All cases are handled on a case by case basis and thoroughly investigated.

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